APDCL Org Portal – Assam Electricity Bill Check, Online Payment & Prepaid Recharge
APDCL (Assam Power Distribution Company Limited) is a government electricity distribution company that supplies power to residential and commercial consumers across Assam. Many consumers face difficulties understanding the process of electricity bill payment, new connection application, bill download, meter reading submission, prepaid balance check, and complaint registration. The purpose of this page is to guide consumers through the correct procedures and help them securely access the official APDCL Portal. With the help of the guide below, you can complete your online electricity bill payment, apply for a new electricity connection, check your application status, and contact the APDCL Helpline if needed. Please note that we do not provide any payment services directly. All transactions and services are completed only through the official website of (Assam Power Distribution Company Limited).
Consumer Services
APDCL Org Overview
| Topic | Details |
|---|
| Organization Name | Assam Power Distribution Company Limited (APDCL) |
| Popular Name | APDCL Org |
| Service Category | Government Electricity Distribution Company |
| Coverage Area | Entire Assam (Urban & Rural Regions) |
| Official Website | https://apdcl.org |
| Core Services | Electricity Distribution, Billing Services, Metering, Consumer Support |
| Online Bill Check | Available through APDCL “View Bill” service |
| Bill Payment Options | Debit Card, Credit Card, Net Banking, UPI |
| Prepaid Services | Prepaid Recharge & Online Balance Check |
| Smart Meter Support | Yes – Online Smart Meter Balance Monitoring Available |
| Bill Download Facility | Bill Download / Print Option Available |
| Complaint Registration | Online Portal, Toll-Free Helpline, WhatsApp & Email Support |
| Toll-Free Helpline | 1912 (Within Assam) |
| WhatsApp Support | +91-7575999666 |
| Email Support | support@apdcl.org |
| Consumer Number Format | 11-Digit Unique Consumer Number |
| Application / Bill Status Tracking | Status Check Available Online |
| Regulatory Authority | Government of Assam |
| Website Purpose (This Portal) | Informational & Educational Only (Not Official Website) |
APDCL Org: Assam Electricity Bill Check, Online Payment, Prepaid Recharge & Complete Service Guide
Lighting up millions of homes and businesses across Assam, Assam Power Distribution Company Limited (APDCL) has emerged as a reliable partner in the digital era. Earlier, consumers had to stand in long queues to pay electricity bills or register complaints. Today, all these tasks can be completed in just a few clicks using a mobile phone or computer. This digital convenience not only saves time but also ensures transparency and efficiency.
Assam Power Distribution Company Limited (APDCL), commonly known as APDCL, is the primary electricity distribution authority in the state of Assam. In today’s fast-paced digital environment, consumers expect to manage their electricity related services such as bill checking, online payment, prepaid recharge, and complaint registration from the comfort of their homes.
The online services associated with APDCL Org have significantly simplified life for millions of consumers in Assam. There is no longer a need to visit offices repeatedly or wait in long lines. With just a few clicks, you can view your electricity bill, download it, and make secure online payments.
This article will introduce you to the complete range of APDCL services. We will not only explain the available online facilities in detail but also provide solutions to common issues and share useful tips helping you become a well informed and responsible electricity consumer.
What is APDCL?
Assam Power Distribution Company Limited, commonly known as, is the primary electricity distribution company of the state of Assam. It was established under the provisions of the Electricity Act, 2003, with the objective of improving efficiency and delivering consumer-centric power services.
Headquartered in Guwahati, the company is responsible for electricity supply, billing, energy management, and consumer services across both urban and rural areas of the state.
APDCL’s mission is to ensure reliable, affordable, and uninterrupted electricity supply to all citizens. Under the Digital India initiative, the company has significantly strengthened its online services, enabling consumers to conveniently manage their electricity-related tasks from the comfort of their homes.
Main Online Services of APDCL
The official website of Assam Power Distribution Company Limited (apdcl.org) serves as a comprehensive digital platform where consumers can access the following services:
1. Consumer Detail Update Update personal information such as mobile number, address, and other account details online.
2. View & Download Bill Check your monthly electricity bill online and download/save a PDF copy for records.
3. Online Bill Payment Make quick and secure electricity bill payments using Credit Card, Debit Card, Net Banking, or UPI.
4. Prepaid Recharge Consumers with prepaid electricity connections can conveniently recharge their balance online.
5. Smart Meter Balance Check Smart meter users can monitor real-time balance and electricity consumption details digitally.
6. Easy Pay A fast-track payment option that allows users to pay directly by entering their bill or consumer number.
7. Complaint & Service Requests Register complaints and service requests online, including power outages, faulty meters, new connection applications, name changes, and other service-related issues.
APDCL Services List Online
This guide will help you understand how to use the online services related to Assam Power Distribution Company Limited. However, please remember that all services are officially managed only through the official website, apdcl.org.
We provide step-by-step informational guidance here solely to help you complete your tasks easily and correctly. We do not manage or process any services directly every transaction and request is handled exclusively on the official APDCL portal.

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- APDCL bill view
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- APDCL bill payment
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- APDCL prepaid recharge
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- APDCL smart meter balance check
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- APDCL Easy Pay
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- Complaint and service requests
How to Check APDCL Bill Online (Step-by-Step Guide)
Checking your electricity bill online through Assam Power Distribution Company Limited is simple and convenient. Follow these steps:

Step 1: Open your computer or mobile browser and go to https://www.apdcl.org. Make sure this is the official and authentic website.

Step 2: Locate the “View Bill” or “Consumer Services” section on the APDCL homepage. You will find this option on the homepage click on it to proceed.

Step 3: Enter your 11-digit Consumer Number, which is printed on your previous bill. Make sure to enter it correctly without any spaces. If the number is entered incorrectly, your bill will not be displayed.

Step 4: Click on “Submit” or “View Bill”. Wait for a few moments, and your bill will load on the screen.

Step 5: View and Understand Your Bill Details
Once your bill loads on the screen, you will see the following information:
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- Bill Amount: The total amount you need to pay.
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- Due Date: The last date for payment.
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- Units Consumed: The total electricity units used.
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- Meter Reading: Current and previous meter readings.
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- Billing Period: The month for which the bill is generated.
Tips While Checking Your Bill:
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- Always double-check the due date to avoid late payment fines.
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- If your bill is unusually high, you can register an online complaint directly on apdcl.org.
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- Download and save the bill as a PDF for future reference or proof of payment.
Online Recharge Guide for Prepaid Connections
If you have a prepaid electricity connection, you can recharge your electricity anytime online. The process is as simple as recharging a mobile phone:
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- Visit the “Prepaid Recharge” or “Smart Meter” section on the APDCL website.
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- Enter your Consumer Number or Smart Meter ID.
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- Enter the amount to recharge (e.g., ₹500, ₹1000).
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- Select your payment method and complete the recharge.
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- Once the recharge is successful, your meter balance will be updated immediately, and you will receive a confirmation SMS.
APDCL Helpline – District wise Assistance in Assam
You can also connect with APDCL through the following channels based on your city or district. APDCL’s network covers the entire state, including major and smaller districts like Guwahati, Dibrugarh, Silchar, Jorhat, Tezpur, Barpeta, Nalbari, Golaghat, Sivasagar, and Karimganj.
| Service Type | Contact Details | Tips for Use |
|---|---|---|
| Toll-Free Complaint Number (within Assam) | 1912 | For emergency complaints like power outage, line issues, or meter faults. |
| Customer Care Number (outside Assam) | 0361-3126201 / 0361-2803200 | If you are outside Assam and need to resolve issues at home. |
| WhatsApp Support | 7575999666 | For complaints, bill queries, or sending documents easily. |
| Email Support | support@apdcl.org | Send a detailed description of your problem for reference. |
| Office Visit | Your local APDCL Division Office | Use as a last resort if online methods do not work. Bring your bill copy and relevant documents. |
